- All appointments must be pre paid in advance.
- For flea treatment visits we will make one visit to survey the site and apply an appropriate treatment.
- For mice, rat, or cockroach treatment visits we will make an initial visit to survey the site and apply an appropriate treatment. One re-visit may be booked at the customer’s request where the pest activity is continuing at no further cost. A re-visit may be booked no sooner than 7 days from the initial visit date and no later than 28 days from the initial visit date.
- For bed bug treatment visits we will make an initial visit to survey the site and apply an appropriate treatment. Up to two re-visits may be booked at the customer’s request where the pest activity is continuing at no further cost. A re-visit may be booked no sooner than 14 days from the initial visit date or first re-visit and no later than 28 days from the initial visit date or first re-visit.
- If a customer fails to keep to the agreed appointment. The visit will be cancelled without refund
- If the reported pest is within a loft space the technician may not be able to safely access the area. Treatment may still be possible without full access however, this will be based on our assessment.
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- Keep children, livestock and pets away from pesticides, baits, traps and poisons
- Do not disturb or otherwise interfere with pesticides, baits, traps, and poisons. Pesticides and rodenticides may be dangerous and should not be handled
- Advise us immediately of any interference with pesticides, baits, traps, and poisons or where you suspect there is a risk to persons, animals or the environment from our treatment
- Properly dispose of dead rodents or other pests from your property
- Carry out the recommendations of our pest technician for the treatment of your premises
- Keep appointments with us or tell us in advance if you are unable to keep an appointment.
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